Returns Policy

  • For your convenience Gingers Gentlemen Shoe Boutique offers 30-day return policy on Australian online orders only.
  • To exchange an item for a different size or colour, or you want a different item, please return your original item to receive a refund. You can place a new order for the new item at any time.
  • To return your product to obtain a refund, please follow the steps below or you can return your purchase at one of our retail stores.
  • Check that the goods being returned are in their original condition and in their original packaging.
  • Send the goods back to Gingers Gentlemen Shoe Boutique at our return address: Gingers for Gentlemen Online (RETURNS) Shop 2/317 Murray st, Perth WA 6000
  • Once we receive your parcel we will process your refund. All justified claims for refunds will be processed within 1 to 5 business days after receiving the goods.
  • Please note that items can take up to 10 days to reach Gingers Gentlemen Shoe Boutique. It is recommended that customers purchase a Registered Post sticker from Australia Post for tracking purpose.
  • Gingers Gentlemen Shoe Boutique does not accept any liability for goods lost or damaged in transit. It is highly recommended that customers purchase a Registered Post sticker from Australia Post for a small fee for tracking purposes.

 

 

 

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